Effectively designed to minimise driver and vehicle downtime, the Grosvenor accident management service takes control of the entire process - from the time the incident is reported to the moment the keys are placed safely back into the hands of the driver.
In-house experts manage the insurance claim process by co-ordinating all communication between the driver, client, insurance company/broker and recovery agent, with the ultimate aim of limiting 'vehicle off road' time, lessening administration and reducing repair costs.
Benefits:-
• Minimise employee down time
• Arrange for vehicle recovery or repairs to be carried out
• Manage the claim form process with driver and Insurer
• Obtain repair estimates
• Authorise repairs
• Arrange temporary vehicle cover and eventual return of repaired vehicle
• Liaise with insurance company
• Instruct 3rd party recovery
• Provide incident reports
• Provide suite of management reports to assist with managing down your incident rates and costs